What is a quality employee?

A Quality employee monitors the quality of the entire production. For example, the Quality Employee takes care of handling complaints, process deviations, investigations, contact with suppliers and the quality manual.

Work of a Quality Employee

Often the work varies by the industry or organization you will be working for. For example, you might work in machinery, engineering or logistics. Below is a list of activities you can perform as a Quality Employee.

  • Maintaining the quality manual
  • Checking the quality of products
  • Making process descriptions
  • Making measurements and analyses
  • Performing internal audits
  • Guide certification ISO 9001 

What competencies does a Quality Employee have?

Below are some competencies that are important to perform this job well.

  • Being able to communicate
  • To have analytical skills
  • To be accurate and precise
  • To have an eye for detail
  • Have knowledge of assurance techniques
  • To be solution oriented
  • Administrative skills
  • Have knowledge of various quality standards such as ISO 9001 and ISO 14001
  • Knowledge of laws and regulations
  • Have excellent observation skills
  • Have knowledge of process improvements

How do you become a Quality Employee?

To be able to perform this job it is important to have completed a proper education, there are many different possibilities for this at both MBO and HBO level. When you are employed it is also possible to follow a course/training in which you specialize yourself.

What training courses are there?

Below is a sample of the training on offer

  • Training Quality Coordinator
  • Training Quality Employee
  • ISO 9001:2015 standards knowledge training (also online)
  • Medical Laboratory
  • Statistics and method validation
  • Quality assurance for quality coordinators

These trainings/courses can be taken at different levels. Some you can take online and for some you have to go to a school. The times of the trainings/courses can be very different, for example, from a few months to a few years.

What is the salary of a Quality Employee

The salary of a Quality Employee is often based on your age, knowledge and experience. The average salary within this position is often around €2,900 euros gross per month.

Source: Salary indication